Sales | Norway
Business Scenario
A highly intuitive platform for managing of test drives for one of Norway’s largest car dealers and record the experiences of their customer’s test drive experience. Sales person can book an appointment using this mobile app for his/her dealer.
Highlights
- Intuitive Dashboard providing 360 degree view of the customers
- Increased Customer Engagement & sales effectiveness with customer review
- Optimized use of employees with organization of appointments
- Structured process & accurate planning
- OLP: Online planner for booking of test drives
- Customer experience mapping through test drive readings
- Comprehensive KPI reports creation for Dealer and HQ enabling high conversion of the prospects
Benefits
- 45+ Car bookings/Month
- 225+ Test drives weekly
- 40% Improved customer feedback process
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