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AF-X SERVICE

END-TO-END
DIGITAL WORKSHOP

Hassle-free management of aftersales operations.
  • OVERVIEW
  • Capabilities
  • Benefits
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Optimized Service Operations

Right technician for your vehicle

Do you know your most productive technicians?
Which brands they are masters of?

AF-X Service , analyses these factors and offers your customers a personalized, streamlined experience every time they bring in their vehicle and helps your technicians work more efficiently with the one-stop solution.

In addition, the automated AF-X Service is an all-in-one solution that enables you to

  • Offers your customers a personalized
  • Streamlined experience every time a vehicle comes in
  • Help your technicians work more efficiently

CAPABILITIES

SMART SERVICE PLANNER
Smart Service Planner
Faultless scheduling and flawless service synchronize with real-time updates
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ZERO TOUCH SERVICE
Zero Touch Service
One-stop solution for Contactless service booking to service tracking & delivery
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Digital Service Order 2
Digital Service Order
Digital VHC and time registration for technicians to execute daily jobs efficiently
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WARRANTY HANDLER
Warranty Handler
Seamless service contract and warranty experience via integrations with OE and Importer systems
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TIRE HOTEL
Tire Hotel
Manage the complete life cycle of tires by assisting dealerships with the tire storage process
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LICENSE PLATE RECOGNITION
License Plate Recognition
Accurate, Fast - License Plate Recognition software solution to improve the dealership's customer experience and delivering workshop efficiencies
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Benefits

Reporting

Suitable booking and planning

Reduce workloads for your staff and optimize customer service through synchronized booking
Increase your garage capacity utilization

Maximize workshop efficiency

One stop tablet assistant for Mechanics which will increase the productivity
IMPROVE THE VALUE 2

Realize upsell opportunities

Complete history of customerr interaction and preferences, gives massive Up-selling and Cross selling opportunities to the agents
BOOST EFFICIENCY COLLABORATION

Excellent customer experience

Enables customers to place their booking at a time that is most convenient for them
Collect ADAPT TRANSFORM EXCHANGE
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  • Collect data in any form or format from the internal application
  • Perform several functions to collaborate with multi-system tools
  • Perform integration rules : Batch-processing, ETL or ELT

 

  • Secure and reliable data gather
  • Store information from all system tools to formulate further
  • Get acquainted with the current data and understand the structure

 

  • Accurate, trustworthy, reliable data output with improved data quality
  • External application friendly with better insights generated
  • Secured and structured data with better processing speed

 

  • Providing the designated application with trusted structured data
  • Easily manage the traffic pipelines of data input/output
  • Enhance your key metrics of frequency, availability and performance of the data exchange

 

LET'S DELIVER EXPERIENCES TOGETHER!

    Head Offices

    nl The Netherlands
    Maria Montessorilaan 5,
    2719 DB Zoetermeer
    Phone: +31 (0) 79 3200 980

    indiaIndia
    8th Floor, Corporate House,
    Bodakdev, Ahmedabad - 380054
    Phone: +91 79 2685 2554

    For more details, write to us at:
    info@autofacets.com

    Find Us Near You!

    Global Offices

    • Belgium Belgium
    • Canada Canada
    • Denmark Denmark
    • Finland Finland
    • France France
    • Germany Germany
    • Iceland Iceland
    • Norway Norway
    • southafrica South Africa
    • Sweden Sweden
    • uaeUAE
    • UK UK
    • USA USA

    For more details, write to us at:
    info@autofacets.com

    Find Us Near You!

    AF-X Suite

    • Overview
    • AF-X Implementation
    • AF-X Spaces
    • AF-X 360
    • AF-X Sales
    • AF-X Service
    • AF-X Fleet
    • AF-X Parts
    • AF-X Intel
    • AF-X Connectors
    • AF-X Exchange

    Client Sectors

    • Overview
    • Retail
      • » Manufacturers & Importers
      • » Dealers
      • » Remarketing
    • Aftermarket
      • » Independent Garages
      • » Parts Groups
      • » Service Maintenance and Repair
    • Mobility
      • » Lease & Rentals
      • » Fleet Operators
      • » Insurance

    READY-TO-DEPLOY

    • AF-X Dealerops
    • AF-X Mobility
    • AF-X Garage
    • AF-X PartsCom

    Services

    • Digital Engineering Services
      • » Product Engineering
      • » Cloud Transformation
      • » Digital Centre of Excellence
    • Intel Services
      • » Cognitive BI
      • » Connected

    Consulting

    • Overview
    • Digital Transformation
    • Technology Consulting
    • Future Mobility

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