Customer relationship

C360
Business Benefits
Services
Integrations
OEM Brands

A 360-degree view for a better decision-making process

We help you book appointments easily, follow up on customers, notify agents of their tasks for you to stay organized and enhance your productivity.

Get Customer Details

- Integrate with CRM, DMS to get customer info and service history
- Customer support agents can communicate directly with new customers
Create / Update Appointment

- Integrated with Planner to check for the availability for an appointment

Appointment Confirmation Notification

- Appointment Confirmation Message template selection and sharing to customers via mail and SMS integrations
Give Service Info

- Integrated with Digital Service Order to track them precisely inform about the service status

Business Benefits We Offer

C360 is a complete customer relationship managing tool that helps in achieving KPIs like multiple channels however with a single view of the customer.

One-stop to get all info for customer
Easy appointments booking & management
Easy to follow up on customers
Auto notifications of to-do tasks to agents
Ease of use for dispute handling

Get to know your
customers better

Quick Setup
Easy Integrations
Customizable Workflows

C 360

Choose the right package that fulfils your business objective.

FEATURES		ESSENTIAL	PRO	ADVANCED
	CUSTOMER CARD
	VEHICLE HISTORY
	APPOINTMENT BOOKING
	CHATBOX & HISTORY
	SERVICE STATUS

Possible Integrations

Brands Using Smart Planner

Privacy

Our foundation and programming are planned around protection, this empowers us to consent to the most recent EU GDPR guidelines. This privacy guarantees end clients and our customers that their information is dealt with in both a protected and agreeable manner.