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AF-X 360
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C 360

C360 logo 02

Comprehensive CRM for Relevant Customer Insights

  • C360
  • Business Benefits
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  • Integrations
  • OEM Brands
  • Solutions Overview

A 360° view to support the customers efficiently

Effortlessly book appointments, follow up on customers, notify support team of their tasks for you to stay organised and enhance your productivity

  • Get Customer Details

    - Integrate with CRM, DMS to get customer info and service history
    - Customer support agents can contact directly with customers

  • Create / Update Appointment

    Integrated with Planner to check appointment availability

C360 Screen 03
  • Appointment Confirmation Notification

    Appointment confirmation message template selection and share with customers via email and SMS integration

  • Provide Service Info

    Integrated with Digital Service Order to accurately update service status

C360 BUSINESS BENEFITS new

Business Benefits We Offer

C360 is a comprehensive customer relationship management tool that enables you to achieve KPIs by providing a unified view of the customers across multiple channels.

  • One-stop to get all info for customer
  • Easy appointments booking & management
  • Seamless customer follow up
  • Automated task notifications to agents
  • Effortless dispute resolution

Get to know your
customers better

  • Quick Setup
  • Easy Integrations
  • Customisable Workflows
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C360

Choose the right package that fulfils your business objective.

FEATURES ESSENTIAL PRO ADVANCED
Appointments Management CUSTOMER CARD
Customers Management VEHICLE HISTORY
Mechanics comeptencies APPOINTMENT BOOKING
Intelligent assignment CHATBOX & HISTORY
Roles and responsibilities SERVICE STATUS

Possible Integrations

  • keyloop
  • carit
  • dracar 1
  • ifs 1
  • incadea
  • Business central
  • dynamics
  • xentry
  • servicebox
  • DirectAccess
  • ford fsa
  • MPO CPL
  • Romnes Catalog 1
  • ssm 1
  • TecRMI
  • kaha
  • Microcat EPC
  • tecdoc
  • Bisnode
  • Data Factory
  • rdw
  • vegvesen
  • Mitel
  • phonero
  • telenor
  • telia
  • Zisson
  • proximus
  • Sharebox
  • Tjekvik
  • Worldpay
  • NetsEasy
  • mollie
  • paytrail
  • stripe
  • nordea
  • Scrive
  • docusign
  • Twilio
  • SMTP 1
  • Send Grid
  • Link mobility

Brands Using C 360

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  • kia
  • 1 175 1
  • 1 172 1
  • 1 169 1
  • 1 166 1
  • 1 154 1
  • 1 121 1
  • 1 124 1
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  • 1 130 1
  • 1 133 1
  • 1 145 1
  • 1 142 1
  • 1 148 1
  • 1 151 1
  • 1 118 1
  • 1 103 1
  • 1 100 1
  • 1 97 1
  • 1 94 1
  • 1 29 1
  • 1 196 1
  • 1 193 1

Privacy

Privacy

Our foundation and programming are planned around protection, this empowers us to consent to the most recent EU GDPR guidelines. This privacy guarantees end clients and our customers that their information is dealt with in both a protected and agreeable manner.

LET'S DELIVER EXPERIENCES TOGETHER!

    Head Offices

    nl The Netherlands
    Maria Montessorilaan 5,
    2719 DB Zoetermeer
    Phone: +31 (0) 79 3200 980

    indiaIndia
    8th Floor, Corporate House,
    Bodakdev, Ahmedabad - 380054
    Phone: +91 79 2685 2554

    For more details, write to us at:
    info@autofacets.com

    Find Us Near You!

    Global Offices

    • Belgium Belgium
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    For more details, write to us at:
    info@autofacets.com

    Find Us Near You!

    AF-X Suite

    • Overview
    • AF-X Implementation
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    • AF-X Sales
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    • AF-X Parts
    • AF-X Intel
    • AF-X Connectors
    • AF-X Exchange

    Client Sectors

    • Overview
    • Retail
      • » Manufacturers & Importers
      • » Dealers
      • » Remarketing
    • Aftermarket
      • » Independent Garages
      • » Parts Groups
      • » Service Maintenance and Repair
    • Mobility
      • » Lease & Rentals
      • » Fleet Operators
      • » Insurance

    READY-TO-DEPLOY

    • AF-X Dealerops
    • AF-X Mobility
    • AF-X Garage
    • AF-X PartsCom

    Services

    • Digital Engineering Services
      • » Product Engineering
      • » Cloud Transformation
      • » Digital Centre of Excellence
    • Intel Services
      • » Cognitive BI
      • » Connected

    Consulting

    • Overview
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    • Technology Consulting
    • Future Mobility

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