A 360° view for a better decision-making process
Effortlessly book appointments, follow up on customers, notify agents of their tasks for you to stay organized and enhance your productivity
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Get Customer Details
- Integrate with CRM, DMS to get customer info and service history
- Customer support agents can contact directly with new customers -
Create / Update Appointment
- Integrated with Planner to check appointment availability
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Appointment Confirmation Notification
- Appointment confirmation message template selection and share with customers via email and SMS integration
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Provide Service Info
- Integrated with Digital Service Order to accurately report service status
Business Benefits We Offer
C360 is a complete customer relationship managing tool that helps in achieving KPIs like multiple channels however with a single view of the customer.
- One-stop to get all info for customer
- Easy appointments booking & management
- Seamless customer follow up
- Automated task notifications to agents
- Effortless dispute resolution
Get to know your
customers better
- Quick Setup
- Easy Integrations
- Customizable Workflows
C 360
Choose the right package that fulfils your business objective.
FEATURES | ESSENTIAL | PRO | ADVANCED | |
---|---|---|---|---|
CUSTOMER CARD | ||||
VEHICLE HISTORY | ||||
APPOINTMENT BOOKING | ||||
CHATBOX & HISTORY | ||||
SERVICE STATUS |
Possible Integrations
Brands Using Smart Planner
Privacy
Our foundation and programming are planned around protection, this empowers us to consent to the most recent EU GDPR guidelines. This privacy guarantees end clients and our customers that their information is dealt with in both a protected and agreeable manner.