A 360-degree view for a better decision-making process
We help you book appointments easily, follow up on customers, notify agents of their tasks for you to stay organized and enhance your productivity.
Get Customer Details
- Integrate with CRM, DMS to get customer info and service history
- Customer support agents can communicate directly with new customers
Create / Update Appointment
- Integrated with Planner to check for the availability for an appointment
Appointment Confirmation Notification
- Appointment Confirmation Message template selection and sharing to customers via mail and SMS integrations
Give Service Info
- Integrated with Digital Service Order to track them precisely inform about the service status
Business Benefits We Offer
C360 is a complete customer relationship managing tool that helps in achieving KPIs like multiple channels however with a single view of the customer.
- One-stop to get all info for customer
- Easy appointments booking & management
- Easy to follow up on customers
- Auto notifications of to-do tasks to agents
- Ease of use for dispute handling
Get to know your
- Quick Setup
- Easy Integrations
- Customizable Workflows
Choose the right package that fulfils your business objective.
|CHATBOX & HISTORY|
Brands Using Smart Planner
Our foundation and programming are planned around protection, this empowers us to consent to the most recent EU GDPR guidelines. This privacy guarantees end clients and our customers that their information is dealt with in both a protected and agreeable manner.