Customer relationship

C360
Business Benefits
Services
Integrations
OEM Brands
Solutions Overview

A 360° view to support the customers efficiently

Effortlessly book appointments, follow up on customers, notify support team of their tasks for you to stay organised and enhance your productivity

Get Customer Details

- Integrate with CRM, DMS to get customer info and service history
- Customer support agents can contact directly with customers
Create / Update Appointment

Integrated with Planner to check appointment availability

Appointment Confirmation Notification

Appointment confirmation message template selection and share with customers via email and SMS integration
Provide Service Info

Integrated with Digital Service Order to accurately update service status

Business Benefits We Offer

C360 is a comprehensive customer relationship management tool that enables you to achieve KPIs by providing a unified view of the customers across multiple channels.

One-stop to get all info for customer
Easy appointments booking & management
Seamless customer follow up
Automated task notifications to agents
Effortless dispute resolution

Get to know your
customers better

Quick Setup
Easy Integrations
Customisable Workflows

C360

Choose the right package that fulfils your business objective.

FEATURES		ESSENTIAL	PRO	ADVANCED
	CUSTOMER CARD
	VEHICLE HISTORY
	APPOINTMENT BOOKING
	CHATBOX & HISTORY
	SERVICE STATUS

Possible Integrations

Brands Using C 360

Privacy

Our foundation and programming are planned around protection, this empowers us to consent to the most recent EU GDPR guidelines. This privacy guarantees end clients and our customers that their information is dealt with in both a protected and agreeable manner.