COVID-19: DiLX prioritizes the safety of its employees and customers - Learn More
logo
  • InsightsOpen in new tab
  • Careers
  • Sectors We Serve
    • Automotive Ecosystem
    • Overview
    • Retail
    • Manufacturers & Importers
    • Dealers
    • Remarketing
    • Aftermarket
    • Independent Garages
    • Parts Groups
    • Service Maintenance and Repair
    • Mobility
    • Lease & Rentals
    • Fleet Operators
    • Insurance
  • AF-X Suite
    • What is AF-X?
    • Overview
    • AF-X Implementation
    • CONNECT
    • AF-X Spaces
    • AF-X 360
    • AF-X Sales
    • OPERATIONS
    • AF-X Service
    • AF-X Fleet
    • AF-X Parts
    • DATA
    • AF-X Intel
    • AF-X Connectors
    • AF-X Exchange
  • READY-TO-DEPLOY
    • AF-X DealerOps
    • Smart Service Planner
    • Zero Touch Service
    • Digital Service Order
    • Showroom Sales
    • Lead To Order
    • C360
    • Leads Manager
    • AF-X Mobility
    • Fleet Operations
    • Lead to Order
    • Remarketing Platform
    • Stock Management
    • Car Rental
    • Customer Apps and Platform
    • AF-X Garage
    • Smart Service Planner
    • Digital Service Order
    • Zero Touch Service
    • Parts Stock Manager
    • Customer & Vehicle Management
    • Tyre Hotel & Service Booking
    • AF-X PartsCom
    • Product Information Management
    • Electronic Parts Catalogue
    • Parts Stock Manager
  • Consulting
    • Overview
    • Digital Transformation
    • Technology Strategy
    • Future Mobility
  • Services
    • DIGITAL ENGINEERING SERVICES
    • Product Engineering
    • Cloud Transformation
    • Digital Centre of Excellence
    • Intel Services
    • Cognitive BI
    • Connected
    • CYBERSECURITY
    • AutoSecure
    • STAFF AUGMENTATION
    • AutoMPS
  • About Us
    • Who We Are
    • Leadership Team
    • Corporate Social Responsibility
    • Alliance & Partners
    • Contact us
  • Insights
  • Careers

PRODUCT
Maintenance & Support

RECEIVE OUR CONTINUAL
SLA-BASED PRODUCT SUPPORT

Strengthen your relationship with your Customers with the Right Solutions
  • OVERVIEW
  • OFFERINGS
  • INTEGRATIONS
Like what you see? Let's talk

OVERVIEW

Enhance the value of your existing products and ensure constant availability of your solutions from our experience of managing large enterprise solutions globally, including Fortune 500 organizations.

Our expert teams provide you onsite and offshore cost-effective product support solutions by adopting a comprehensive support framework to help you achieve ‘Measurable Business Value’ with industry-leading practices.

Our unique approach to long-term product maintenance helps our customers free up their key internal resources, reduce their Total Cost of Ownership (TCO), and increase their Return on Investments (ROI).

BENEFITS

AF X SALES
Product Enhancement
Continual process and value addition to the product at regular intervals
close
  • Roadmap visioning
  • Identification and listing of the new value-added features
  • Moscow analysis and prioritization
  • Feature development
  • Adding new functionality to existing developed features
  • Competitive analysis
  • New releases & version control
AF X INTEL
TECH SUPPORT
Complete technical assistance
close
  • Multi-level technical assistance
  • Cloud deployment and maintenance
  • Bug identification and fixing
  • 24×7 SLA driven proactive and reactive support
  • Disaster Recovery
  • Help Desk
  • System administration
  • Database optimization
  • Log checking
  • Production environment optimization
AF X Connectors
Documentation
Providing training material
close
  • Technology and user manuals
  • Configuration guides
  • System administration checklists
  • Installation guides
  • Documentation of codes, design and architecture
  • Knowledgebase and training material
  • Context-sensitive help creation
  • Deployment manuals

Our Integrations

  • audi
  • citroen
  • dacia
  • Daimler
  • ds
  • fiat
  • jaguar
  • jeep
  • kia
  • landrover
  • lexus
  • mercedes benz
  • mitsubishi
  • nissan
  • osmart
  • peugeot
  • seat
  • skoda
  • subaru
  • valkswagen

What We Think

Driving the Future: How AF-X Empowers Dealerships to Thrive in a Digital-First Automotive Industry

Dealers

Driving the Future: How AF-X Empowers Dealerships to Thrive in a Digital-First Automotive Industry

AutoFacets Introduces AI-Coworkers: Your Intelligent Digital Employee

New Business Initiative

AutoFacets Introduces AI-Coworkers: Your Intelligent Digital Employee

AutoFacets Participates in Keyloop Global Partner Program

News & Events

AutoFacets Participates in Keyloop Global Partner Program

AI-Based Transformation for Automotive Dealer Groups & Importers

AutoFacets Insight

AI-Based Transformation for Automotive Dealer Groups & Importers

EXPLORE MORE

Success Stories

Link blog Online Service Planner
Service Planner
50+ garages were integrated for the largest Norwegian automotive importer and distributer of luxury cars
Link Pricing Engine 1
Pricing Engine
40% increased revenue with an intuitive dynamic pricing system for the largest Norwegian automotive importer and distributer of luxury cars
Link Test Drive Application
Test Drive Application
225+ test drives managed weekly for one of Norway’s largest car dealers who wanted to enhance the customer test drive experience
Link Digital Work Order
Digital work order
20% increase in revenue growth achieved for the largest Nordic automotive importer and distributor of luxury car brands

BENEFITS

Collect ADAPT TRANSFORM EXCHANGE
close
  • Collect data in any form or format from the internal application
  • Perform several functions to collaborate with multi-system tools
  • Perform integration rules : Batch-processing, ETL or ELT

 

  • Secure and reliable data gather
  • Store information from all system tools to formulate further
  • Get acquainted with the current data and understand the structure

 

  • Accurate, trustworthy, reliable data output with improved data quality
  • External application friendly with better insights generated
  • Secured and structured data with better processing speed

 

  • Providing the designated application with trusted structured data
  • Easily manage the traffic pipelines of data input/output
  • Enhance your key metrics of frequency, availability and performance of the data exchange

 

LET'S DELIVER EXPERIENCES TOGETHER!

    Head Offices

    nl The Netherlands
    Maria Montessorilaan 5,
    2719 DB Zoetermeer
    Phone: +31 (0) 79 3200 980

    indiaIndia
    8th Floor, Corporate House,
    Bodakdev, Ahmedabad - 380054
    Phone: +91 79 2685 2554

    For more details, write to us at:
    info@autofacets.com

    Find Us Near You!

    Global Offices

    • Belgium Belgium
    • Canada Canada
    • Denmark Denmark
    • Finland Finland
    • France France
    • Germany Germany
    • Iceland Iceland
    • Norway Norway
    • southafrica South Africa
    • Sweden Sweden
    • uaeUAE
    • UK UK
    • USA USA

    For more details, write to us at:
    info@autofacets.com

    Find Us Near You!

    AF-X Suite

    • Overview
    • AF-X Implementation
    • AF-X Spaces
    • AF-X 360
    • AF-X Sales
    • AF-X Service
    • AF-X Fleet
    • AF-X Parts
    • AF-X Intel
    • AF-X Connectors
    • AF-X Exchange

    Client Sectors

    • Overview
    • Retail
      • » Manufacturers & Importers
      • » Dealers
      • » Remarketing
    • Aftermarket
      • » Independent Garages
      • » Parts Groups
      • » Service Maintenance and Repair
    • Mobility
      • » Lease & Rentals
      • » Fleet Operators
      • » Insurance

    READY-TO-DEPLOY

    • AF-X Dealerops
    • AF-X Mobility
    • AF-X Garage
    • AF-X PartsCom

    Services

    • Digital Engineering Services
      • » Product Engineering
      • » Cloud Transformation
      • » Digital Centre of Excellence
    • Intel Services
      • » Cognitive BI
      • » Connected

    Consulting

    • Overview
    • Digital Transformation
    • Technology Consulting
    • Future Mobility

    Follow
    Our Thinking

    • LinkedInOpen in new tab
    • YouTubeOpen in new tab
    • TwitterOpen in new tab

    ABOUT US

    • Who We Are
    • Leadership Team
    • Corporate Social Responsibility
    • Alliance & Partners
    • Contact us

    © 2025 COPYRIGHT AutoFacets - All Rights Reserved.

    Privacy Policy | Terms of use | Disclaimer
    f logoOpen in new tab

    Sign up for our newsletter!

    close

      Let's Get in Touch

      close

        Download Case Study

        close

          Please fill the form to download the case study.

          Cookies help us deliver our services. By using our services, you agree to our use of cookies. Click here to read our privacy policy

          AutoFacets
          Powered by  GDPR Cookie Compliance
          Privacy Overview

          This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

          Strictly Necessary Cookies

          Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

          If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.