Modified Delivery and Service System
Dealerships that deal and service trucks and smaller vehicle segments like passengers cars play a crucial role in ensuring that at least the essential supplies like medical and basic household services remain functional as the world faces on the biggest threats in recent history. To make the employee and customer safety foolproof, many dealerships have initiated pick up and delivery for servicing. It is one of the most widely accepted and applied plan of action in the automotive dealership landscape to reduce physical interaction as much as possible.Extending Support to Local Businesses
Automotive dealerships are extending a helping hand beyond the automotive ecosystem as well. This has come as a part of the gesture to support local business. They are placing lunch orders from the nearby restaurants to boost the local economy and are strategising to procure parts from the local vendors without compromising with the service quality. In some regions, They are tying up with local ethanol producers to manufacture their own hand sanitizer out of glycerin and ethanol and plan to distribute it for free as they continue to provide essential services.Helping Those in Need
As we all are aware of the fact that seniors are most likely to be affected by the COVID-19 pandemic. Hence, most of them are in isolation for the time being and in a heart-warming gesture, they are even offering free services for the senior citizens. One dealer told NADA, “For a limited time we are offering a free oil change and tire rotation to our senior customers. We are picking up customers cars at their homes and at work for their service work and then returning the vehicles to them.”
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