Tough times call for innovations. Well, in a time when almost every industry is being disrupted at a large scale, the world is witnessing some welcoming strategic implementations. In the automotive industry specifically,
Single Touch Digital Payment Post Service Completion
Simple Online Payment Option for the Customer after the Completion of Service with Single Touch
Driven by leading payment gateways of your region
Secured transaction assurance
Integrated digital signature
Brief summary of transactions
Real time Sync with
Tool to Engage Customers & get Insightful Feedback
Easy Tool to Collect Feedback from The Customers after the Completion of Service
Clear & specific feedback form
Easy to use survey editor
Advanced reporting & survey interpretation engine
Help management to identify key drivers & metrics
Insights on Customer
likes & Dislikes
Service Upselling options
24x7 Car Intake
Efficient Staff Utilization
Data Driven Analytics
Contactless Customer Service
Key Business Benefits
A complete mobile based aftersales customer journey which eliminate human intervention. Manages all flows right from online booking to serviced car delivery. Adheres strict GDPR norms to safe guard customer personal data, provides hassle free digital payment options and pin point car location at dealer’s workshop. Helps dealers to retain customer satisfaction and provide health safety.
Brands using Contactless Service
Frequent ASKED Questions
Our suite is modular in nature and has microservices based architecture in its landscape. So, any solution component can be provided as per your need.
It’s completely possible. Our development team can quickly assess your requirement and develop the feature within shortest time possible.
Yes. It’s entirely in line with Customer Data Privacy norms.
Within 4-5 weeks, AutoFacets can deploy all the components in the suite.
It follows flexible pricing models. While it’s readily available in one time fixed price, AutoFacets can also offer it as a service with monthly subscriptions or user-based manner.
You need to provide us the DMS and CRM information, access or open APIs (not mandatory). AF team quickly analyzes the current systems and uses its pre-built connectors to plug Zero Touch on your current landscape.
AutoFacets provides L2 & L3 support after implementation which can be offered in shared services model and also in form of yearly maintenance contract.