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Optimised Service Operations
The right technician for your vehicle
Do you know your most productive technicians?
Which brands they specialise in?
AF-X Service , analyses these factors to provide your customers with a personalised and streamlined experience each time they bring in their vehicle. It also helps your technicians work more efficiently with its all-in-one solution.
In addition, the automated AF-X Service solution enables you to:
- Offers your customers a personalised
- Streamlined experience every time a vehicle comes in
- Enhance technician efficiency with a comprehensive solution
CAPABILITIES
Digital VHC and time registration for technicians to execute daily jobs efficiently
Seamless service contract and warranty experience via integrations with OE and importer systems
Manage the complete life cycle of tyres by assisting dealerships with the tyre storage process
Accurate, fast solution to improve the dealership's customer experience and delivering workshop efficiencies
Benefits
Suitable booking and planning
Reduce workloads for your staff and optimise customer service through synchronised booking
Maximise workshop efficiency
One stop tablet assistant for Mechanics which will increase the productivity
Realise upsell opportunities
Complete history of customer interaction and preferences, gives massive up-selling and cross-selling opportunities to the agents
Boost Mechanic Efficiency
Enhance workshop productivity by boosting mechanic efficiency.
Personalised Marketing Communication
Deliver tailored messages as per customer needs
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