Dealers – AutoFacets Insights

Driving the Future: How AF-X Empowers Dealerships to Thrive in a Digital-First Automotive Industry

afadmin — Wed, 12 Mar 2025 09:21:44 +0000

The Norwegian automotive industry is undergoing a significant transformation driven by electrification, evolving customer behaviours, and shrinking profit margins. Traditional revenue streams, such as new car sales and aftersales services, are no longer as lucrative, putting immense pressure on dealerships. The shift to electric vehicles (EVs) further disrupts the service market, reducing maintenance and spare

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Spider in The Automotive Web

afadmin — Thu, 22 Jun 2023 06:35:30 +0000

AutoFacets-AMT partnership has led to the development of a one-of-its-kind platform that allows all mobility solutions to be transacted in one place. This Cloud-based platform that AutoFacets developed is pivotal in virtually assisting the Client to achieve its grand vision. This platform combines various fleet-related modalities’ needs in a single place without manual intervention. Learn

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Why a Digital-first customer experience is imperative in 2021?

afadmin — Thu, 25 Mar 2021 13:16:06 +0000

The global automotive industry has been the most disrupted sector in the last decade, especially after everything 2020 brought along. There have been some profound and prominent trends that have impacted the global automotive landscape. Be it electric cars, autonomous mobility, digital selling or shared mobility, the future of automobiles is headed in the right

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Global Automotive Sales in 2021: The ever-changing landscape

afadmin — Sat, 13 Mar 2021 07:23:01 +0000

Gone are the days when OEMs used to decide the rules of the global automotive industry. Four of the most resolute and redefining automotive trends: connectivity, sharing economy, autonomous driving, and electrification are laying the foundation stone of the future of mobility. The automotive landscape is shapeshifting at an unprecedented rate, especially after everything that

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Auto Dealers and their New Rules on Customer Relationships

afadmin — Fri, 28 Aug 2020 06:46:05 +0000

The Digital Exigent Digital transformation forces businesses to modify their business models and adapt to the new reality of the market. The best thing about this paradigm shift is, it is not driven by the businesses, this is driven by the customers. In this new wave of digital transformation, automakers have no choice but to

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Showroom to Workshop

afadmin — Tue, 14 Jul 2020 13:19:13 +0000

Losing customers lifetime service potential has been a challenge for dealers. Most of a dealership’s sales customers tend to switch to other aftermarket service providers. What are the reasons behind this pattern in dealership customers? How can dealers hold their Showroom buyers further to their Workshops? We observed our dealer-customers and their end customers, and

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Digital Customer Service through ZeroTouch Digital Service Management

afadmin — Wed, 08 Jul 2020 11:49:32 +0000

Tough times call for innovations. Well, in a time when almost every industry is being disrupted at a large scale, the world is witnessing some welcoming strategic implementations. In the automotive industry specifically, stakeholders are deploying never heard before innovative ideas to steer the business out of these critical times and ensure the much needed

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Dealership Innovations That are Defining the New Normal

afadmin — Fri, 05 Jun 2020 05:03:54 +0000

As the world adjusts to the new normal with face masks and sanitizers, the automotive industry is also adapting to the new dynamics and an eventual new customer journey of car purchasing. The automotive dealerships are leaving no stone unturned to convert the receding footfall of the dealerships into online traffic and deliver a similar

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Automotive Dealerships Come Forward During Crisis

afadmin — Tue, 21 Apr 2020 04:54:04 +0000

As the world is facing a new challenge, the automotive industry is taking every precautionary measure to ensure everyone stays safe. Dealerships being the first point of contact for any OEM, are being directed to practice the required guidelines, right from increased sanitizing and cleaning to maintaining social distancing. Along with adhering to mandatory health

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New Plan of Digital Action Disrupts The Automotive Retailing Ecosystem

afadmin — Tue, 07 Apr 2020 10:50:49 +0000

Though digitization has taken all over the automotive industry and is changing the face of the global landscape, the automotive dealers and retailers sector has been a slow responder to the digital transformation. Auto retailers have been slow to embrace e-commerce, but the coronavirus pandemic is changing that. There has been a sudden rise in

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