automotive aftersales – AutoFacets Insights https://www.autofacets.com/insights Automotive Thought Leadership Fri, 23 May 2025 09:41:46 +0000 en-US hourly 1 AutoFacets Introduces AI-Coworkers: Your Intelligent Digital Employee https://www.autofacets.com/insights/autofacets-introduces-ai-coworkers-your-intelligent-digital-employee/ https://www.autofacets.com/insights/autofacets-introduces-ai-coworkers-your-intelligent-digital-employee/#respond Tue, 22 Oct 2024 07:00:39 +0000 https://www.autofacets.com/insights/?p=4554

The automotive industry is witnessing a massive transformation backed by the rapid advancement of AI. One of the key applications of AI in this industry is the integration of voice assistants and fellow digital intelligent employees, who are all set to revolutionise the way customers interact with automotive companies.  AI-Based Voice Assistants: Enhancing Customer Engagement   AI-powered voice 

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How Technology can Sustain Dealer Profitability amidst Growing BEV Adoption The automotive industry is undergoing rapid structural changes, with automotive aftersales and service facing a key question: How to secure the profitability of servicing and repairs? Given the rapid electrification of the European automotive market, workshops should look to Norway, a country where 80% of 

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