{"id":4356,"date":"2023-03-07T16:50:13","date_gmt":"2023-03-07T11:20:13","guid":{"rendered":"https:\/\/www.autofacets.com\/insights\/?post_type=newsletter&p=4356"},"modified":"2023-04-11T20:34:08","modified_gmt":"2023-04-11T15:04:08","slug":"new-business-strategic-in-benelux-region-for-a-leading-dealer-group-by-developing-bolt-on-platforms-on-dms","status":"publish","type":"newsletter","link":"https:\/\/www.autofacets.com\/insights\/newsletter\/2023\/03\/new-business-strategic-in-benelux-region-for-a-leading-dealer-group-by-developing-bolt-on-platforms-on-dms\/","title":{"rendered":"Strategic Partnership in Benelux for Dealer Group by Building Bolt-On Platform on DMS"},"content":{"rendered":"

A large Benelux-based car dealer group having a portfolio of luxury and premium new car brands, a used car market, and an automotive parts business has entered a strategic partnership with AutoFacets for its digital solutions and services. This partnership will offer the dealer group a flexible pool of world-class technology consultants with automotive domain expertise. It will help the dealer group to speed up its digital footprint to accelerate growth in a fast-changing automotive retail ecosystem<\/strong><\/a>.<\/p>\n

The Dealer Management System, or DMS, lies at the core of the application system. At AutoFacets, we have expertise in developing bolt-on applications and platforms that seamlessly integrate with the DMS. The development and implementation of these applications are carried out in such a way that it allows the dealer groups to adapt to their customers\u2019 constantly-changing expectations in real time.<\/span><\/p>\n

\"Strategic<\/p>\n

AutoFacets delivers digital solutions for evolving customer lifecycle journeys that provide them with a competitive edge in terms of both cost and product differentiation. Digitalizing the customer journey allows dealerships to engage more with their customers before and after their visit.<\/span><\/p>\n

ENGAGEMENT SO FAR<\/h3>\n

AutoFacets and the dealer group have initiated their early engagement with implementing seamless solutions for <\/span>digital check-in, service tracking, payment & delivery<\/b>. AutoFacets has also developed multiple sales and aftersales solutions focused around the core DMS platform<\/a>. The platform engages with customers by sending thousands of daily notifications for digital experiences on check-in, car intake, and others.<\/span><\/p>\n

Motivated by this success, the dealer group envisions an entire platform of functionalities by leveraging the complete range of AutoFacets capabilities. This has resulted in a multi-year strategic partnership extending across digital engagements. This collaboration has led to the creation of a <\/span>Center of Excellence <\/b><\/a>that forms the extension of the group\u2019s existing IT departments. AutoFacets\u2019 technologists are embedded with the dealer group\u2019s organization, working as an extension of their IT Teams- building, running, and maintaining digital applications that provide end-customer satisfaction.<\/span><\/p>\n

We strongly believe that the dealer group will get a cutting-edge advantage in an array of areas like customer experience, time-to-market, and efficiency by using the innovative digital solutions from AutoFacets<\/a>.<\/span><\/p>\n